Policies

Terms & Conditions

By placing an order with RGIFTS, a customer (buyer), herein referred to as I, agrees to the following sales terms and conditions:

• I have read and understood the policies at RGIFTS.

• I have agreed to pay RGIFTS in full amount for my order including shipping, handling and tax if applicable. Otherwise, the items I purchase remain as the property of RGIFTS. I am responsible for any legal expense toward collecting debts.

• I agree that I'll pay for shipping any item(s) back to RGIFTS for warranty defective products or refund purposes unless it is a result of RGIFTS mistake that does NOT include errors made by shipping companies.

• Shipping and labor charges are not refundable.

• RGIFTS is not responsible for any damage or loss of time, profit or money as a result of using products purchased from RGIFTS web site information, and advice by phone, web site surfing, or e-mail.

• RGIFTS is not responsible for any shipping company's error during transit or the resulting damage or loss of value, time, profit or money.

• I will not intentionally cause any damage to RGIFTS physically, financially or in reputation.

• Penalty for cheque bounce Rs. 300/- and 18% per annual interest will be payable on bounced cheque amount from the date of bounce to the date of realization.

• Carry in warranty against manufacturing defects only.

• Subject to the Jurisdiction of Bangalore Court.

• Goods once sold will not be taken back unless prior written consent of RGIFTS is given.

• The customer shall check the equipment/material ordered at the time of delivery no claims shall be entertained by RGIFTS on any grounds what so ever thereafter.

• All goods carry manufactures warranty unless otherwise stated in writing.

• In case of inability to repair or replace the defective material with in 15 days due to non-availability credit note will be issued for which the prevailing prices of the product with 3% depreciation for every month will be taken into account.

Service Policy

• Products found having problem should be notified to us immediately on receipt of purchase and same would be replaced immediately across the counter. Notified later, material will not be replaced.

• Products sent for repairs should be accompanied with a note specifying the type of problem faced.

• For the products sent for repair, the time required will be informed by the service department accordingly.

• Bigger products have to be sent with proper packing to us by Bus Transport from Outstation.

Price and GST Policy

• RGIFTS has everyday low prices that are updated as frequently as daily. Therefore, customers can get the most current market prices for most items. RGIFTS does not offer any price guarantee or protection.

• RGIFTS is not responsible for any type on the website and reserves the right to change the prices of any item at any time.

• If you see any price that should be more competitive or not the same as advertised elsewhere, please contact us so that we may consider updating it! We sometimes depend on customers and visitors to ensure that all the items we carry are competitive.

Dispatch Policy

• Material(s) will be dispatched within 7 working days on receiving the order along with D.D.

• Material below 2 KGS will be dispatched by courier.

• Above 2 KGS will be dispatched by tourist bus services, so that it will reach within 10.00 a.m. next day within South-India.

• For your own protection do not send cash by courier.

• Prices exclusive of VAT. Freight will be EXTRA.

• Please check your Bill totals to ensure that there are no errors.

• Freight add Rs. 100/- to 200/- per cartoon (Within Bangalore) and Rs. 250/- to Rs. 1000/- for materials for out station, anywhere in India.

• On receipt of your order, we will be dispatching within 7 working days. You should not have to wait for more than one day for delivery except in case of unavailability of material, delays in transport or courier.

• Serviced Materials shall be dispatched by Courier at our expense.